Policies
Notice, deposits and what happens if something goes wrong.
Booking and deposits
Book on the booking page, or by text, call or message. A first visit takes a deposit that goes toward your service.
Canceling and running late
Please give 24 hours' notice to move or cancel a visit. To end or pause a wax plan, give seven days' notice before your next visit.
If you miss an appointment
If you miss a visit without notice, the deposit is kept and we ask for a new one to rebook. If something came up, call or text and we'll talk it through.
Children and companions
Our clients are 18 and over. Please come on your own, or bring a friend who can wait in the front room.
Patch tests and allergies
Every new client has a patch test on a small spot before any area is done. We repeat it when you add an area or when your skin has changed. If you notice a reaction afterward, tell us right away.
If you're not happy
Tell us within a few days and we'll make it right.
Tipping
Tips are never expected. If you'd like to leave one, you can add it at checkout or give it in person, and it goes to the esthetician who saw you.
Before your visit
Come with hair about a quarter inch long, wear loose clothing and arrive with the area clean, with no lotion or oil on it.
When to ask your doctor first
If you are pregnant, take prescription skin medicine or are managing a skin condition, check with your doctor before you book. We will hold your place while you ask.
Book a time
Choose a time on the booking page, or send a message and we'll reply by text, call or email, whichever you pick.